Pay at the Table – Three Drivers That Led to Fast European Adoption
No Comments Published on September 30th, 2010 ~ by BRILLIAN Technologies
We’ve seen a number of blog posts recently in response to various articles claiming the payment systems and services we have in the USA are inferior to our overseas colleagues. In a recent article in the NY Post , the author asks “Why can’t we bring bill-paying into the modern age” in the USA and [...]
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OpenTable – An Innovation Leader
No Comments Published on September 20th, 2010 ~ by BRILLIAN Technologies
A nice article was published in Investors Business Daily regarding the progress OpenTable has made in the last 12 years since it was founded. That’s correct – it’s been twelve years since an online restaurant reservation network was conceived by OpenTable. It now has over 14,000 restaurant customers worldwide and has self-identified a target of [...]
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Hosted Solutions Gaining Traction with Restaurants
No Comments Published on September 3rd, 2010 ~ by BRILLIAN Technologies
There was a time when the only alternative companies had to deliver new services to it’s own employees, suppliers and customers was to purchase servers, server software, and applications to run on these servers that were located on the business premises. The company pays one-time fees to purchase the hardware and software, and for the [...]
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iPad to Drive Restaurant Innovation
No Comments Published on August 23rd, 2010 ~ by BRILLIAN Technologies
The debate rages on regarding the value of the iPad for corporate users – a hobbled, expensive notebook or a travelers dream? There is no longer a debate regarding value for wealthy consumers of digital information – with over 3 million units sold to date, it’s now just a question of how much value. But [...]
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Pay-at-Table: It’s Time has Come.
No Comments Published on August 10th, 2010 ~ by BRILLIAN Technologies
Among the more than 900,000 restaurants in the United States, so far only a few thousands offer the service of Pay-at-table, despite the system already being very popular in Europe and Latin America.
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Social Networks: Restaurant Best Friend or The Worst Enemy?
No Comments Published on August 3rd, 2010 ~ by BRILLIAN Technologies
he use of social networks to raise awareness of your establishment and to communicate why it is “the place to be” will continue to rise in importance as young and old flock online.
Facebook and Twitter accounts can instantaneously reach existing customers and millions of new prospects, putting managers and operators in an interesting situation. Should they allow all employees to speak for their place of employment? Or should a select one or few be chosen to post, reply and generally manage online communication?
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Does Your Restaurant Accept PIN Debit Payment?
2 Comments Published on July 26th, 2010 ~ by BRILLIAN Technologies
PIN Debit is the Fastest Growing Payment Method in Convenience, Grocery and Retail Stores. Restaurants should follow suite – and save money. Consumers continued to favor PIN debit over other types of payment. It’s being used more and more wherever possible in convenience, grocery and retail stores. We’d like to see restaurants begin to accept [...]
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First, the idea…on my way to Heathrow airport in the UK after a fantastic business trip to Europe, I stopped at a pub for lunch. The food was great and the service excellent. However, by the time my meal was finished quite a flood of customers had arrived and things were very busy. I began to worry about the time it would take to signal the waiter, receive my bill, offer my credit card for payment, wait for the waiter to return with the receipts for me to sign, and then go.
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Three Innovations To Deliver A Convenient and Timely Dining Experiences
1 Comment Published on June 30th, 2010 ~ by BRILLIAN Technologies
Creating a convenient and timely dining experience has become increasingly important in the restaurant industry. The quality of the food and the attentiveness of the wait staff will continue to play a vital role with how patrons rate your location, but the most influential operators are focusing much of their energy on convenience and timeliness.
Here are three ways to make it easy for patrons to hear about and order from you.
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Restaurant Owners: Two Things you can do to stop identity theft at your restaurant
1 Comment Published on June 18th, 2010 ~ by BRILLIAN Technologies
Identity theft is a concern for more and more people every day, including those who are accustomed to using their credit card when paying for restaurant meals. Due to a rash of recent incidents that have occurred in restaurants, a number of diners are now opting to pay only in cash and some have severely limited eating out. Not good news for the industry.
Here is how identity theft originates in restaurants and what you can do to stop it.
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